Transformative Outcomes: Leveraging Advanced Mental Health Protocol for Efficient Return-to-Work Solutions in Bulk Assessment Services

Assessment Services
Assessment Services


Multiple complex claims

Services Provided

Bulk Assessment Services implemented an Advanced Mental Health Protocol, utilizing Pharmacogenetics, Mental Health Counseling, Addiction Counseling, and Psychiatric Assessment. The program ran from October 2018 to February 2019, with funds totaling $11,135.

Executive Summary

This case study delves into the success of the Bulk Assessment Program, showcasing its impact on various claimants (Claimants A-E). Notable outcomes include shortened absences, defying expectations, and facilitating early returns to work, coupled with substantial cost savings in Short-Term Disability (STD) and potential Long-Term Disability (LTD) benefits.


Acclaim’s Assessment Services team faced challenges with multiple claimants dealing with diverse mental health issues, including substance abuse, medication challenges, and complex diagnoses. The objective was to address these challenges and optimize return-to-work outcomes.


Acclaim employed a multifaceted approach, incorporating pharmacogenetics, counseling, and expedited psychiatric assessments. Each claimant received tailored interventions to address their unique circumstances, ultimately leading to improved return-to-work prospects.


  • Claimant A: Anticipated 3-month absence reduced to four weeks, surpassing initial estimations.
  • Claimant B: Effective treatment led to the deferral of Maintenance of Return to Work (MRTW) commencement, diverging from previous experiences that led to Long-Term Disability (LTD).
  • Claimant C: Transitioned to LTD, but pharmacogenetics consideration facilitated a return to work.
  • Claimant D: Expedited psychiatric referral enabled a swift return to work, preventing the need for LTD.
  • Claimant E: Substance abuse issues addressed, contributing to a successful return to the workplace.

Savings: Estimated cost savings of $17,000 in Short-Term Disability (STD) costs and potential Long-Term Disability (LTD) savings for at least two claimants, showcasing the financial efficiency of the program.

Client Testimonial